Well, if you are like me and threw your back out for no good reason and you finally decided that you needed to get some help in the middle of the night with no one in sight, here are a few tips for going to the Emergency Room.
First thing is first, try phoning a friend or a loved one. Most people who are single and/or single-minded go it alone but I do recommend bringing someone with you and let them know it is going to be a long, long time before they get to go home. But if you are like me and you had no one on your side then listen up… this is how you can do it if, of course, you are conscious.
1. Call a taxi, do not attempt to drive unless you live in the middle of nowhere.
2. Bring a lot of reading materials, but not heavy ones in case you threw your back out like I did. Also bring pen and paper and write down, if you can, every single test they give you so you can keep track of them.
3. Go slow, try and think about the fact that you have to remember a lot of things before you leave the house and when you get to the ER. So here is a quick list of things you MUST bring with you: Insurance Card, Driver’s License or State ID or Passport; ANY medical reports that are important such as recent x-rays or imaging studies (on a disk); a full list of medications that you are taking; a full list of medications that you are allergic to; and anything you have done that day that could have contributed to the pain you are now seeking relief from. Also be prepared to list out all of your medical conditions.
4. Okay, here is the thing, when you get there, the Emergency Room that is, remember they take the most important cases first, such as heart attack patients so if you are having chest pain don’t be shy… don’t be shy at all! Otherwise go ahead and sign in and be nice… these people who serve the sick in the middle of the night are there to help you and you can help them by giving them anything they need.
5. Once you are registered then the nurse on staff will call you (be prepared to wait) and ask you some questions: this is the time to talk about medications, like the ones that you are taking and the ones you are allergic to. Also, let them know that you are alone right away. You need an advocate and be prepared to be one for yourself!
6. So maybe you get lucky and you are taken into the ER suite of rooms about 2 hours after you get there (this is about the average you will wait on a busy weekend night and don’t be surprised if prisoners, yes I said prisoners, and drunk sick people are taken before you) and remember that the front desk people are on your side so just tell them how you feel and if the pain is getting worse tell them immediately but be calm and explain to them exactly what is going on.
7. Now you are in the room and a resident comes to see you first. They are there to help you just as much as anyone so they are going to ask you a lot of the same questions the nurse first asked you (2 hours ago). Be specific. Never assume they know your history and your medications. Use visuals. Point to the spot that hurts. Tell them how it hurts and tell them exactly how you feel when it hurts, like if you are going to pass out when the pain comes.
8. Now be prepared to wait again. Depending on who is in line in front of you… you are going to be there a while. The quiet time is about 6AM so you may be sitting there until then. Keep your valuables with you/on you at all times. You don’t have anyone helping you so be on guard. If you have to go to the bathroom get up and go. If you need water ask right away. Don’t be shy but don’t bug them. Be specific about you want and need and tell them why. If you feel dehydrated let them know right away. If you need help going to the bathroom then let them know that as well.
9. This is the most important part: If after a few hours of waiting for anything such as test results or tests let them know you do not have a patient advocate and you need them to be your advocate now! You need things to move along especially if there needs to be arrangements made if you are going to be admitted into the hospital. Be specific. If you are still not getting anywhere see if there is a hospital administrator that you can talk with or the doctor in charge. Again, tell them what is going on with you body and that you are your own advocate and you would like things to move along. Be firm, clear and understanding because we are all human.
I had a decent experience but I did see all of the people who came in with someone leave before I did.
If you can bring someone with you then do it. If you are like me then be ready… always be ready… and be specific!